Antimalarials & Medical Kits
Click & Collect is not available for Antimalarials and Medical Kits. Selecting Click & Collect as the delivery method for your Antimalarial and/or Medical Kit order will cause delays to your order being dispatched.
We are not able to dispatch Antimalarials or Medical Kits containing prescription medication for international delivery. We can only supply Antimalarial medication orders for delivery to UK addresses.
We cannot guarantee express delivery on sale items. All sale items will be dispatched through our standard delivery service (3-4 days) and we will endeavour to get these to you as soon as possible.
Unfortunately, we are unable to specify an exact delivery time. As a useful guide however, all UK orders are sent using either DPD or Royal Mail services. If you provide your email or mobile number in the delivery information on your order, DPD will email/text you a one hour delivery window. 95% of Royal Mail packages are deliivered before 1.00pm.
General Delivery Notes
We aim to have all orders despatched within 24 hours of payment being received (excl weekends and public holidays).
Orders that qualify for Free UK Delivery (i.e. over £75.00) will take 3 – 5 working days to arrive at your address.
Orders for Express UK Delivery will take 1 – 2 working days to arrive at your address.
For Click & Collect eligible items- if the items you wish to purchase are not available for collection at the store of your choice, contact us on firstname.lastname@example.org.
If you required your order urgently, please call one of our advisors on 0208 8881405 and we will try our best to arrange a more urgent method of delivery.
If you would prefer to have your order delivered to a work/business address, we will require the full name of the business to be included in the address, otherwise we cannot guarantee it will arrive. If your order is returned to us due to an incomplete address then you will incur a redelivery charge.
Occasionally, we may split large orders as some products may be taken from stores. All products should reach you on the same day and we apologise for any inconvenience.
|Cost||Estimated Delivery Time|
|Standard Mainland UK Delivery
||£ 3.85||3 – 5 working days|
|Free UK Mainland Delivery
(applies to orders over £75.00)
|£ 0.00||3 – 5 working days|
|Express Mainland UK Delivery
(dispatched same day if placed before 1.00pm)
|£ 7.00||1 - 2 working days|
|Highlands & Channel Islands||£ 12.50||3 - 5 working days|
|Zone 2 - Europe
(Ireland, Belgium, Luxembourg, Netherlands,
Denmark, France, Germany & Monaco)
|£ 14.50||3 - 5 working days|
|Zone 3 - Europe
(Italy, Spain, Greece, Portugal & Corsica)
|£ 21.50||3 - 5 working days|
|Zone 4 - Europe
(Austria, Czech, Finland, Hungary, Lithuania,
Norway, Poland, San Merino, Sweden, Slovakia,
Slovenia & Switzerland)
|£ 27.00||3 - 5 working days|
|ROW - Rest of World
(Depending on size and weight - please contact
us for quote)
|£ TBQ||Up to 7 working days|
Please note: All orders placed on a Bank Holiday or weekend will be processed on the next working day.