*Unfortunately we cannot guarantee express delivery on sale items. All sale items will be despatched through our standard delivery service (3-4 days) and we will endeavour to get these to you as soon as possible.
Standard UK mainland Delivery - £3.85
check that a “while you were out” card hasn’t been slipped
under your door. This card will have further details on
how to get your order. Also check with other people in
your house/office/work place. Often someone has signed for
it and forgotten to tell you! If it’s still not there,
please contact us on 0845 260 0044 with your order
reference and details. All orders have tracking numbers so
we can trace where it is.
If your parcel is returned to us, we will get in touch with you straight away. If you supplied us with the complete and correct delivery address, we will resend the parcel free of charge via the standard delivery method only. We are happy to arrange the resending of your parcel by an express postal service, but please be aware that the additional costs are to be covered by the customer. If the Delivery Address details you provided are incorrect or incomplete in any way, we may have to bill you for an additional delivery charge. Nomad Travel does not take responsibility for parcels that are incorrectly or insufficiently addressed, but we will do whatever we can to recover the parcel on your behalf.
|Signing for your Delivery|
|All of our orders are tracked
and need your signature for proof of delivery. It
protects you from the parcel going “missing”.
If you are unable to accept your delivery, your address will be “carded” with details on how and where you can collect your order. This is usually at your local Post Office or Royal Mail Depot. No card left? Contact us 0845 260 0044 and we will happily assist in tracking it down.
We take the upmost care to ensure that you order arrives in perfect condition but sometimes courier companies are not so careful. So if your order arrives damaged, please contact our customer service dept on 0845 260 0044 for further instructions. Please do not discard any of the merchandise or packaging materials, as we may need these items for further investigation. You must notify us immediately if this occurs.
|All orders are checked
prior to dispatch to ensure the items ordered are the
items dispatched, however if you receive an incorrect or
damaged item please contact us on 0845 260 0044 quoting
the item received, the item ordered and your order
reference number. If an item is missing from your order
please check your enclosed invoice to ensure that it has
been ordered and paid. If so please contact us as soon as
possible with your order number and details of the missing
|Unfortunately for security reasons, we cannot
despatch orders outside the UK (international) to
an address other than the Card Holder's resgistered
address. No deliveries will be made to PO BOX addresses.
A signature will always be required upon receipt from
our courier FEDEX.